Furniture Price Match Guarantee
Found a lower price on furniture? We'll match it!
We offer a price guarantee to match the advertised price on any immediately available, identical product from another retailer (physical or online) operating in Australia.
Simply show evidence of the lower price from the competitor's website or ad, including any freight or other charges, and we'll price match it.
Steps for Price Matching
- Make sure the product you would like to price match is identical to our competitor's product. Online orders are available for price match by calling 03 9041 7375 or email here
- For in-store shopping, please present the competitor's ad or website to our retail team. They will verify your request and match it once all the criteria are met
Conditions of Price Match
- Price match guarantee applies to furniture only
- You must provide evidence of the competitor’s product prior to the time of purchase either by website or ad
- Competitor’s product must be identical (including but not limited to brand, model, size and colour) to the product we sell
- If the competitor’s price is for online purchase, the price must be adjusted to include delivery costs
- Competitor’s product must be new and in original sale condition
- Competitor’s product must be in stock and ready for immediate purchase from the competitor with a delivery date no longer than 7 days
- Competitor’s price must include any additional fees, taxes, delivery charges, or other charges
- Competitor prices for commercial quantities or quantities intended for resale, wholesale, or commercial sale is excluded from price match guarantee
- Excludes clearance offers or bundled promotions
- Excludes direct import or grey imports, not sold through authorised Australian resellers
- Only applies to competitors that have either physical or online stores located in Australia
- Excludes competitor advertising errors and errors in pricing
- Your order or offer to purchase products at price matched pricing will only be accepted by us if payment is made in full for the product