COVID-19 Update. We are here for you.
The Covid-19 (Coronavirus) virus is a concern to all Australians. As the world navigates this unprecedented pandemic, we want to assure our customers that we are taking all necessary precautions to minimise the virus spread and continue providing our customers the same level of high level of service we are known for.
Open for business
- Our online store is always open. We anticipate to still ship orders during a complete lockdown. We understand ordering furniture over the internet can be difficult. For this reason, we offer a full refund on online orders within 14 days of purchase. See our refund terms >
- To respect the latest gov't restrictions, our showroom be open for limited trading hours. Mon/Tues 11 AM - 4 PM, Weds & Thurs 11 AM - 5 PM, Sat 11 AM - 4 PM, Sun 12 PM - 4 PM
- For online orders, we ship orders with signature required at delivery. Please state 'Authority to Leave' if you wish not to do so.
- Delivery of orders may take longer than usual during these unprecedented times. Our shipping partners are working with us to ensure timely deliveries but have advised that there may be slight delivery delays moving forward.
Our safety is your safety
We are taking many measures to support the containment effort and to give you confidence that we are doing our part to ensure the safety of all in this challenging time including:
- Requiring all team members who have a fever or flu-like symptoms to stay home and seek medical assistance
- We are applying Government directives in relation to team members who have travelled overseas and ensuring adherence to the mandated 14 days in quarantine
- We have reinforced existing hygiene policies around frequent hand washing to all employees
- We have introduced social distancing initiatives to reduce the incidence of close contact
We would like to thank you for your continued support of small local businesses like CLU Living. It's an extremely challenging time for many Australian businesses. Together, we can get through this. Stay safe and healthy.